Solving Problems with Data

In every organisation, progress depends on how effectively people can define and solve problems. Whether it’s improving performance, uncovering insights, or navigating change, the ability to approach complex challenges with structure and creativity is what turns uncertainty into opportunity. Strong problem solvers don’t just react to issues — they explore root causes, generate fresh ideas, and design solutions that deliver meaningful, lasting impact.

Learning how to solve problems through proven frameworks and creative thinking helps individuals and teams work smarter, not harder. It builds confidence in decision-making, promotes collaboration across disciplines, and encourages curiosity over assumption. In a world where challenges are increasingly interconnected and fast-moving, mastering the art and science of problem solving isn’t just a skill — it’s a competitive advantage.

Our course is designed to give delegate the tools and the confidence to tackle these challenges with clarity and creativity, and help you become expert problem solvers within your business.

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If you find yourself facing complex challenges but not knowing where to start, this course can help bring structure and clarity to your thinking.

Or, if you find yourself answering questions, but your stakeholders are frustrated that you haven’t answered the ‘right’ question, then this course can help ensure you set off on the right path.

Or, if you simply find yourself wanting to create a bigger impact in your role, this course can help you think more critically, collaborate more effectively, and deliver real results.

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The course contains models, examples and best practice to help you become more confident Problem Solvers and ultimately have more influence and deliver more value within your business.

The course is designed for individuals of all different levels of experience and seniority, helping you solve problems of all different shapes and sizes.

Individuals who answer questions and deliver solutions for a living are most likely to benefit from this course.

Problem Statements

• Why is it important to properly define problems?
• The TOSCA Framework for clearly defining problems.
• How to write your eventual Problem Statement.

Disaggregation

• The principle of MECE.
• How to build Issue Trees.
• How to build Hypotheses Trees.

Prioritisation

• How to build out an effective analysis plan.
• Approaches for prioritising work packages in collaboration with your stakeholders.